Professional Values

Our values are evident in every area of ISL activity and are delivered by our people day in, day out – from frontline operatives to the multi-disciplinary teams in our Operations Centres. They are the qualities that define our approach and distinguish us from our competitors.

Respect

As a high performance team, we trust and respect our clients, our colleagues and those stakeholders and authorities who offer us safe passage, as well as those who do not. We are committed to respecting the cultures and beliefs of the governments and communities around the world in whose domains we operate.

Integrity

We pride ourselves on possessing a strong moral compass. We build open and transparent relationships with our clients, founded on discretion and confidentiality. We act ethically and legally in all our activities and are committed to the highest standards of business integrity and to operating within recognised international frameworks and codes of conduct.

Trust

We understand the importance of earning the trust of all those we work alongside, from clients to colleagues, governments to commercial partners. We achieve this by operating openly and honestly, by delivering on our promises and by always acting with the utmost discretion.

Excellence

We are committed to exceeding expectations in every area of our work. We constantly seek improvement – from the responsiveness of our operations to the quality of our hiring processes and in-house training.

Teamwork

Collaboration is at the heart of ISL success – whether in the way we work with colleagues or clients, we recognise that teamwork is what makes us greater than the sum of our parts. Against the backdrop of the clear lines of communication that are essential for efficiency and productivity, teamwork is the catalyst for our ideas and the results that ISL so consistently delivers.